Veterinary Receptionist / Client Care Coordinator CHEW Animal Hospital | Dallas, TX Help pets. Support families. Make a difference every day. CHEW Animal Hospital is seeking a friendly, dependable, and organized receptionist to join our growing team. As a nonprofit veterinary hospital, we provide affordable veterinary care to families and rescue organizations throughout the DFW community. Our front desk is the first point of contact for people who may be worried about their pet, navigating financial concerns, or simply looking for guidance. We're looking for someone who can make clients feel welcome while keeping a busy day organized and moving smoothly. If you enjoy helping people, love animals, and take pride in doing your job well, we'd love to meet you! What You'll Do Welcome clients and their pets with warmth, compassion, and professionalism. Answer phones, respond to messages, and direct questions to the appropriate team member. Schedule appointments and surgeries according to hospital guidelines. Explain services, appointment requirements, deposits, and payment policies clearly. Keep client and patient information accurate and up to date. Coordinate with veterinarians and nursing staff to support smooth check-ins, patient updates, and discharges. Process payments accurately and confirm invoices are complete before checkout. Keep reception and client areas clean, organized, and welcoming. Support teammates and help wherever needed throughout the day. Who We're Looking For A positive, professional attitude and a compassionate approach to people and animals. Dependability, punctuality, and a strong sense of responsibility. Clear, confident communication in person, over the phone, and in writing. Strong attention to detail and the ability to manage competing priorities. Comfort using computers and learning new software. The ability to stay calm, courteous, and organized during busy or emotional situations. A team mindset, willingness to learn, and openness to feedback. Previous experience in reception, customer service, or office administration is preferred. Veterinary experience is welcome but not required—we can teach you our systems and procedures. Why CHEW? Your work here has a purpose. Every appointment you schedule, question you help resolve, and client you welcome supports access to veterinary care for pets who need it. You'll join a team that values compassion, teamwork, accountability, and respectful communication. Apply today! Send your résumé and a brief introduction telling us why you would be a great addition to CHEW.

Job Type:

Full-time Pay:

$15.00 - $17.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Professional development assistance Uniform allowance Vision insurance

Work Location:

In person