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PT
Palacios Thompson, PC
Receptionist
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Based on Texas data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$32,431 / year median in Texas
+11% projected growth
Job Description
Job Summary We are seeking a bilingual, organized Receptionist to be the welcoming face of our office. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, clients, and team members. Bilingual skills are required, enabling effective communication. Duties Greet visitors warmly and direct them appropriately while maintaining professional phone etiquette. Manage multi-line phone systems to answer inquiries, transfer calls, and take messages promptly. Maintain organized front desk. Utilize software such as Microsoft Office. Handle client communication efficiently via phone, email, and in person to ensure excellent customer support. Perform clerical duties such as filing documents, updating spreadsheets, and managing office supplies. Experience Bilingual abilities to communicate effectively. Proficiency with Microsoft Office Suite (Word, Excel) Experience using multi-line phone systems and handling high-volume customer interactions.