NOW HIRING

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FRONT DESK / CUSTOMER SERVICE ASSOCIATES4

Positions Available — One Receptionist for Each Location We are hiring Front Desk / Customer Service Associates for our four El Paso locations: D'Vine Nail Bar — Horizon Location #1 D'Vine Nail Bar — Horizon Location #2 (Fountains) Deluxe Nail Spa — Joe Battle Location #3 Deluxe Nail Spa — Joe Battle Location #4 Interviews will be held at our Fountains location. We are looking for outgoing, confident, hardworking, and friendly individuals who can keep up in a fast-paced nail salon environment . This is a fun and social job, but we need someone who is strong, active, dependable, polite, and comfortable working with customers and handling complaints professionally. You do not need previous experience. However, experience in a salon, nail industry, or customer service and knowledge of nails is a plus .

Pay & Training Training:

$7.25/hour Starting pay after training: $12.00/hour Training will be provided for our systems and daily responsibilities. Main Responsibilities This position involves much more than working behind the front desk. You will help keep the salon running smoothly and provide excellent customer service.

Responsibilities include:

Greet and welcome clients with a friendly and professional attitude Check clients in and help manage the flow of the salon Learn and operate our turn-management system for nail technicians Learn and operate the POS/payment system used by our technicians to charge customers Keep track of the salon's daily customer flow and technician turns Walk around the salon and make sure clients are comfortable Offer drinks and provide attentive customer service Answer customer questions and assist with requests Handle customer concerns and complaints calmly, politely, and professionally Help resolve customer issues and know when to involve management Wash, dry, fold, and prepare towels Prepare and provide hot towels Maintain a clean, organized, and welcoming front area Assist with paperwork and other front desk duties Count and organize money in the mornings Help with daily opening and closing duties as needed Support the nail technicians and the rest of the team Be willing to help at our other locations when needed Perform other duties necessary to help the salon operate smoothly Requirements We are looking for someone who is: Outgoing, confident, and NOT shy Friendly, polite, and professional with customers Strong enough and active enough to stay on their feet and keep up with a busy salon Comfortable speaking with customers and handling difficult situations A quick learner who can learn multiple systems and procedures Able to multitask without becoming overwhelmed Organized and attentive to details Reliable, punctual, and responsible Positive, hardworking, and willing to take initiative A team player who is willing to help wherever needed Comfortable learning technology, payment systems, and salon procedures Willing to work at other locations when needed Experience No previous experience is required — we will train you. However, the following are a plus : Customer service experience Reception/front desk experience Nail salon or beauty industry experience Knowledge of nail services and salon terminology Experience working with POS or payment systems Availability

OPEN AVAILABILITY IS REQUIRED.

You must be flexible and willing to work different shifts, including weekends, mornings, evenings, and holidays as needed. Who We're Looking For We want someone who is smart, proactive, hardworking, and takes initiative . The right person will be able to multitask, communicate well, stay calm with customers, learn quickly, and keep the salon moving even when it gets busy. If you're friendly, energetic, dependable, enjoy working with people, and are looking for a fun job where you can learn and grow, we would love to meet you!

INTERVIEWS AND TRAINING

Interviews and Training will be held at our Fountains location 8889 Gateway W Blvd Suite 515 Please come prepared to discuss your availability, previous work experience (if applicable), and why you would be a good fit for our team.

Pay:

$12.00 per hour Expected hours: 30.0 - 40.0 per week

Benefits:

Employee discount

Work Location:

In person