Front Desk / Patient Coordinator - MedSpa & Wellness R&R Aesthetics & Wellness | Fort Worth, TX Full-Time | Competitive Hourly Pay + Bonus Opportunities Be the Face of R&R R&R Aesthetics & Wellness is looking for an energetic, polished and highly organized Front Desk / Patient Coordinator to join our growing team. Our front desk is much more than answering phones and checking patients in. You help set the tone for the entire patient experience. We're looking for someone who genuinely enjoys people, stays organized when things get busy, takes initiative and takes pride in providing exceptional service. If you love aesthetics and wellness, enjoy taking care of people, and thrive in a busy environment where no two days are exactly alike, this could be a great fit. What You'll Do Welcome patients and provide a warm, professional experience from check-in through checkout Answer phones, texts and patient inquiries with excellent communication and follow-through Schedule and coordinate appointments across multiple aesthetic and wellness services Process payments, packages and memberships accurately Educate patients on services, promotions, memberships and products Manage patient forms, records and administrative documentation Support appointment confirmations, patient follow-up and rebooking Keep provider schedules organized and help the clinic run smoothly throughout the day Assist with day-to-day administrative needs, promotions and special events Assist with occasional social media and marketing needs, including capturing content, basic editing, Canva graphics and posting as directed Who We're Looking For Previous MedSpa, aesthetics, wellness, plastic surgery, dermatology or similar healthcare experience preferred Front desk, patient coordinator or strong customer service experience Strong computer and technology skills required , including proficiency with cloud-based software, apps and online platforms Must be comfortable working in a technology-driven practice where computer use is an essential part of the role Comfortable learning new software and moving efficiently between multiple systems throughout the day Experience with Prospyr and Practice Better is a plus Proficiency with Microsoft Word and Excel Familiarity with social media content creation, basic photo/video editing and Canva or a similar platform Excellent written and verbal communication skills Polished, professional and friendly Highly organized with strong attention to detail Comfortable discussing services, products, packages and pricing with patients Able to multitask while maintaining accuracy and follow-through Dependable, punctual and accountable Self-motivated, productive and able to recognize what needs attention without constant direction Why R&R? We're not looking for someone to simply sit behind a desk. We're looking for someone who wants to become an important part of our practice and our patients' experience. You'll work in a beautiful, modern environment surrounded by aesthetics, wellness and regenerative medicine while learning about the treatments and services our patients love.

We offer:

Competitive hourly compensation based on experience Bonus opportunities Employee discounts on treatments and products Friends & family discounts Training on our services, systems and patient experience Opportunities for additional responsibility and growth as R&R grows A supportive, collaborative and professional team environment Schedule This is a full-time, in-person position at our Fort Worth location. Our primary clinic days are Monday, Tuesday, Thursday and Friday, with Wednesdays off. Some later hours and occasional Saturdays may be required based on clinic needs, scheduling and special events. Think You'd Be a Great Fit? Send us your resume along with a brief introduction telling us why you'd enjoy working in aesthetics and wellness and what makes you exceptional at taking care of people. We're looking for someone with energy, initiative, professionalism, attention to detail and follow-through who wants to grow with

R&R. R&R

Aesthetics & Wellness is an Equal Opportunity Employer.

Pay:

$18.00 - $25.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

Employee discount Free parking On-the-job training Opportunities for advancement Paid orientation Paid sick time Paid time off Paid training Wellness program

Experience:

Medical or Med Spa Receptionist/Front Desk:

1 year (Required) Ability to

Commute:

Fort Worth, TX 76140 (Required)

Work Location:

In person