Orthodontic Front Desk Receptionist

• Elevate Your Career in a Growing, Values-Driven Practice!

Location:

Irving & Dallas Job Type:

Full-Time About Us At Define Orthodontics , we do more than straighten teeth—we create confidence that transforms lives! As a growing practice, we are dedicated to excellence in patient care and committed to our core values: Empathy, Innovation, and Teamwork . Empathy

• We genuinely care about our patients and teammates, always striving to make everyone feel valued and heard. Innovation
• We embrace fresh ideas and new technology to improve patient care and streamline our processes. Teamwork
• We succeed together, supporting one another to create an environment where both our patients and team thrive.

Our team is dynamic, forward-thinking, and passionate about delivering exceptional service in a fun, collaborative environment. If you're a high-energy, detail-oriented leader who thrives in a fast-paced setting and wants to make a meaningful impact, we want to meet you! What You'll Do As our Front Desk Receptionist , you'll be the first point of contact for our patients and the driving force behind an organized, seamless front-office experience. This role is perfect for someone who loves leadership, efficiency, and creating a warm, welcoming environment. Be the face of our practice

• Create an exceptional patient experience by providing warm welcomes and ensuring every visit starts with a smile. (Empathy) Lead our front desk operations
• Oversee scheduling, patient communications, and team coordination to ensure smooth daily operations. (Teamwork) Master scheduling & efficiency
• Keep the office running on time while optimizing provider schedules for maximum effectiveness. (Innovation) Enhance patient care
• Handle inquiries, guide patients through their treatment journey, and address concerns with empathy and professionalism. (Empathy) Drive innovation
• Identify and implement new processes to improve efficiency and enhance the patient experience. (Innovation) Collaborate with the clinical team
• Work closely with our orthodontists, assistants, and leadership team to maintain a high standard of patient care. (Teamwork) Manage financial interactions
• Process payments, discuss financial options, and ensure seamless transactions with patients. (Empathy & Innovation) What You Bring Experience in dental, orthodontics, or medical front office ( preferred but not required for the right leader with strong administrative and customer service skills ). Strong leadership & problem-solving skills
• You can anticipate challenges, troubleshoot effectively, and maintain a smooth patient flow. (Innovation & Teamwork) Exceptional organization & attention to detail
• You thrive in fast-paced environments and keep multiple priorities in check. (Innovation) A customer-first mindset
• You genuinely care about people and know how to make them feel valued. (Empathy) Ability to adapt & grow
• You're eager to learn, implement new ideas, and take initiative. (Innovation & Teamwork) Tech-savvy
• Experience with dental management software is a plus! (Innovation) Why You'll Love Working Here Career Growth
• As our practice expands, so do your opportunities for advancement. Leadership Opportunity
• This isn't just a front-desk job—it's a chance to own a critical role and help shape the patient experience. Team-First Culture
• Work with a supportive, collaborative team that values your contributions. (Teamwork) A Practice that Cares
• Our core values (Empathy, Innovation, and Teamwork) guide everything we do.

We believe in work that's meaningful, fulfilling, and fun! How to Apply To be considered, please submit a video (under 2 minutes) introducing yourself, sharing your experience, and explaining why you're the perfect fit for this role.

Send your video to:

info@defineorthodontics.com Applications without a video submission will not be reviewed.

Job Type:

Full-time Pay:

$18.00

• $22.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Health savings account Paid time off Referral program Vision insurance

Work Location:

In person