Firefly Pediatrics is growing, and we're looking for a friendly, dependable, and compassionate person to join our team! We are seeking a Part-Time Front Desk Receptionist who enjoys working with children and families and wants to be part of a warm, family-centered pediatric practice. This position offers the opportunity to grow into a full-time position for the right person who is interested in expanding their role with our practice.

Duties include:

Greet patients and families with a warm, welcoming attitude Answer and manage incoming phone calls Schedule, reschedule, and confirm appointments Check patients in and out Verify patient demographics and insurance information Collect copays, payments, and outstanding balances Assist families with registration and new-patient paperwork Maintain accurate patient records and documentation Communicate with pharmacies, schools, specialists, and other healthcare offices as needed Assist with medical records requests and referrals Scan, fax, file, and organize documents Maintain a clean, organized, and welcoming front desk/reception area Help keep the office running smoothly throughout the day Provide excellent customer service to our patients and their families Maintain patient confidentiality and follow HIPAA requirements Assist the clinical team with other office tasks as needed

Pay:

From $20.00 per hour Expected hours: 15.0 - 20.0 per week

Work Location:

In person