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Extended Stay America, Longview

Front Desk Associate

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$32,431 / year median in Texas

+11% projected growth

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Job Description

Front Desk Associate Extended Stay America, Longview Longview, TX Job Details Part-time | Full-time 21 hours ago Qualifications Computer literacy Full Job Description Overview We are seeking a dynamic and personable Front Desk Associate to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors and clients, ensuring a positive and professional experience. Your energetic approach and organizational skills will help maintain a smooth front office operation, supporting overall office management and administrative functions. This paid position offers an exciting opportunity to develop your customer service expertise while honing essential clerical and technical skills in a fast-paced environment. Duties Greet visitors, clients, and vendors warmly, providing excellent customer support and ensuring they feel valued from the moment they arrive Manage multi-line phone systems efficiently, directing calls accurately and professionally using proper phone etiquette Handle data entry tasks with precision, maintaining accurate records using spreadsheets and productivity software such as Microsoft Office Perform clerical duties including filing, proofreading, word processing, and managing correspondence to support daily office operations Assist with calendar management and scheduling appointments or meetings for staff members or executives Maintain organized front desk area, including managing office supplies and ensuring all materials are readily accessible Support office management tasks such as coordinating mail distribution, managing client communication, and assisting with special projects as needed Experience Proven experience in an office environment with strong administrative and clerical skills Demonstrated proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry software Excellent computer literacy with the ability to quickly adapt to new productivity tools and technical platforms Prior experience managing multi-line phone systems and providing exceptional customer service in a professional setting Bilingual abilities are highly desirable to effectively communicate with diverse clients and team members Strong organizational skills with keen attention to detail, proofreading accuracy, and time management capabilities Personal assistant or front desk experience is preferred but not required; enthusiasm for learning new skills is essential Join our team as a Front Desk Associate where your positive attitude, technical proficiency, and organizational prowess will contribute directly to our welcoming environment. We value your dedication to delivering outstanding customer service while supporting efficient office operations. This role provides a rewarding opportunity to grow professionally within a vibrant organization committed to excellence.
Work Location:
In person