Job Overview We are seeking a professional and organized Receptionist to join our team. This role is essential in greeting, assisting, and providing direction and information to clients, visitors, and guests. The ideal candidate must be fully bilingual in English and Spanish and must possess strong communication skills. Responsibilities Greet visitors, vendors, and clients promptly and professionally, creating a welcoming atmosphere Manage multi-line phone systems, directing calls appropriately and taking detailed messages Answer the telephone, screens and forwards calls, supply information to callers, and takes messages Receive and distribute mail, documents, packages, and courier deliveries. Utilize Microsoft Office, Outlook, Word, and Excel, or other computer programs for administrative tasks Maintain office supplies inventory and perform basic office management duties Provide exceptional customer support through courteous communication and problem resolution Responsible for keeping the front office and copy room areas clean/tidy Monitor inventory of coffee, tea, condiments, cups, and related supplies; ensure a restock is done daily Support administrative functions such as typing correspondence, managing emails, and supporting clerical duties Uphold phone etiquette standards while managing inquiries via phone or email Requirements High school Diploma/GED required Minimum of one (1) year of office experience required Proven experience in clerical work, or as a receptionist. Strong computer literacy with proficiency in Microsoft Office Suite, data entry, and general office software Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Exceptional communication skills, including phone etiquette and customer service expertise Experience with multi-line phone system and calendar management. Attention to detail with proofreading skills to ensure accuracy in all correspondence and documentation Ability to manage time efficiently and prioritize tasks effectively Previous experience is a plus.