Job Summary Pain Treatment Institute is seeking a professional, reliable, and adaptable Front Desk Receptionist to support our Mesquite office location. This role is ideal for someone who thrives in a fast-paced healthcare environment, provides excellent patient service, and can confidently manage multiple priorities. Responsibilities Greet and check in patients professionally Answer phones and assist with patient questions Schedule established patients across multiple providers Manage and adjust appointments based on provider schedules Collect copays and other applicable payments Verify and update patient information Support providers and front office teams as needed Maintain accurate documentation and patient confidentiality Travel between assigned locations as needed Assist with additional administrative duties What We're Looking For Previous medical front desk or scheduling experience preferred Strong customer service and communication skills Excellent organization and attention to detail Ability to multitask in a fast-paced environment Professional, dependable, and coachable Strong problem-solving and communication skills Comfortable adapting to changing priorities Ability to work independently and as part of a team Reliable transportation to travel between Mesquite and Rockwall if needed EMR/EHR experience preferred Bilingual (English & Spanish) The Ideal Candidate You are patient-focused, organized, adaptable, accountable, and calm under pressure. You take initiative, accept feedback, and understand the importance of professionalism and accuracy in a healthcare setting. If you're looking for a dynamic role with opportunities to grow while supporting a growing healthcare practice, we want to hear from you! Apply today to join Pain Treatment Institute!

Pay:

$18.75 - $20.00 per hour

Benefits:

401(k) Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person