Receptionist (Red Bluff Pet Resort)

Receptionist (Red Bluff Pet Resort) Pasadena, TX Job Details Full-time 23 hours ago Qualifications Computer operation Spanish Floor cleaning Financial transaction processing Phone communication Word processing Computer literacy Writing skills Basic math Greeting customers Sanitation Filing Windows Administrative experience High school diploma or GED Laundry Clerical experience Productivity software Appointment scheduling Guest services 1 year Clean workspace maintenance Communication skills Entry level Waste removal Client interaction via phone calls Full Job Description

RESORT RECEPTIONIST

(Part-Time or Full-Time) The receptionist's primary duty is greeting clients and scheduling boarding reservations, communicating add-ons/promotions, answering phone calls and performing various administrative tasks.

ESSENTIAL DUTIES & RESPONSIBILITIES

Provide top-notch customer service and ensure that clients feel welcome and comfortable in our resort Be attentive to client and guest needs Answer phone calls from clients with a smile and ensure that all clients receive the highest level of hospitality Check-in guest upon arrival Provide client education Assist in cleaning the resort, including but not limited to: keeping reception desk area and lobby clean and sanitary, taking out the trash, laundry, cleaning floors, bathrooms, and exam rooms. Process payments and close out boarding visits Call and/or send reminders for vaccinations required when boarding. Properly manage the resorts filing system Relay updates on guest that are boarding to clients.

QUALIFICATIONS

High School Diploma or G.E.D. At least 1 year of customer service or job-related experience Spanish speaking a plus Pet industry experience a plus Basic math skills Must be able to communicate effective verbally and in writing.

Computer skills:

Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program.

OTHER SKILLS

Receptionists must possess good critical thinking and problem solving skills, compassion, a positive attitude, follow-through and excellent communication and teamwork skills. Multitasking and accepting constructive criticism is essential. Punctuality is expected. Pay is dependent on pet industry and job-related experience.