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Staybridge Suties
Front Desk Receptionist
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Scorecard
Based on Texas data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$32,431 / year median in Texas
+11% projected growth
Job Description
Staybridge Suites is seeking a Front Desk Agent with hands-on Opera PMS experience to support daily hotel operations and deliver excellent guest service. This role is ideal for someone comfortable navigating Opera throughout the entire guest stay cycle.
Key Responsibilities:
Perform guest check-ins and check-outs using Opera PMS Manage reservations, room assignments, rate changes, cancellations, and guest profiles in Opera Process payments, post charges, and resolve billing issues within Opera Handle daily front desk tasks including arrivals, departures, room status updates, and reports Respond to guest inquiries and resolve concerns professionally Communicate with housekeeping and maintenance regarding room status and guest needs Promote hotel amenities and IHG brand standardsQualifications:
Previous hotel front desk experience required Opera PMS experience required Strong customer service, communication, and problem-solving skills Looking for 2-10pm and 10pm-6amJob Type:
Part-time Pay:
From $14.00 per hourBenefits:
Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance