We are seeking a positive, detail-oriented Medical Front Desk Receptionist to join our team. The ideal candidate will combine exceptional customer service with strong administrative capabilities to ensure an efficient, welcoming patient experience and smooth clinic operations.

Key Responsibilities:

Patient Services:

Warmly greet patients, manage patient check-in/check-out, and maintain a welcoming reception area.

Scheduling & Intake:

Coordinate appointments, collect demographic and insurance details, and register patient intake information accurately.

Referral Management:

Coordinate, process, and track incoming and outgoing patient referrals, obtaining necessary authorizations as needed.

Billing & Collections:

Collect copays, coinsurance, and outstanding balances; verify insurance eligibility; and assist with basic billing inquiries.

General Administrative Support:

Answer multiline phone calls, manage correspondence, handle patient records in compliance with HIPAA, and assist clinic staff with day-to-day administrative workflows.

Qualifications:

Proven commitment to compassionate, patient-centered customer service Positive attitude and a collaborative, team-first mindset Experience with medical referrals, insurance verification, and front-desk billing/copay collection Strong multitasking, organizational, and verbal/written communication skills Familiarity with Athena (EHR) preferred

Job Type:

Full-time Pay:

$16.00 - $19.00 per hour

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Experience:

EMR systems: 1 year (Preferred) Vital signs: 1 year (Required)

License/Certification:

Certified Medical Assistant (Required) Ability to

Commute:

Shenandoah, TX 77384 (Required)

Work Location:

In person