Position Summary:

The Front Office Secretary serves as the first point of contact for families, staff, and visitors. This position requires excellent communication, organizational skills, and the ability to maintain a professional, welcoming environment while supporting daily childcare center operations. Pay is dependent on experience.

Responsibilities:

Answer and direct incoming phone calls in a courteous and professional manner. Greet parents, children, visitors, and staff with a friendly and positive attitude. Maintain knowledge of current tuition rates, enrollment procedures, classroom availability, and center policies. Process tuition payments and maintain accurate payment records. Handle confidential and important documents with accuracy and discretion. File and organize records, forms, and administrative paperwork. Administer medications to children according to center policies and procedures. Create flyers, newsletters, forms, and other center communications as needed. Assist with monitoring classroom ratios and communicating staffing needs to administration. Maintain child and family records in Procare. Utilize Procare software for attendance, billing, family records, and reporting. Previous Procare experience preferred, but training will be provided for the right candidate. Support administrative staff with daily office operations and special projects. Ensure compliance with licensing regulations and center procedures.

Qualifications:

Strong organizational and multitasking skills. Excellent verbal and written communication abilities. Professional appearance and demeanor. Friendly, patient, and welcoming with children, families, and staff. Ability to handle confidential information responsibly. Basic computer skills, including Microsoft Office and email communication. Experience with Procare software preferred; willingness to learn required. Ability to work independently and as part of a team. Previous childcare, administrative, or customer service experience preferred.

Key Attributes:

Friendly and approachable Professional and dependable Detail-oriented Strong problem-solving skills Positive attitude and excellent customer service skills Comfortable working in a fast-paced childcare environment

Job Type:

Part-time Pay:

$11.00 - $11.50 per hour

Work Location:

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