Front Desk Receptionist ( Fast Paced) We are seeking a professional, organized, and friendly Front Desk Receptionist to join our team. The ideal candidate will provide excellent customer service while ensuring patients are checked in and out efficiently and all front-desk administrative responsibilities are handled accurately. Duties & Responsibilities Check patients in and out for appointments. Verify and obtain patient insurance information and identification . Ensure patients receive the correct paperwork, forms, and documents. Accurately scan and upload documents into the appropriate patient folders. Maintain and follow up on patient referrals . Monitor and manage inbound calls in a timely and professional manner. Answer incoming calls and provide excellent customer service. Maintain professional and courteous phone etiquette when communicating with patients, providers, and staff. Take accurate messages and route calls to the appropriate staff member or department. Monitor and process incoming faxes and ensure they are routed appropriately. Ensure all front-desk paperwork and patient documents are handled accurately and efficiently. Maintain an organized and welcoming front-desk area. Protect patient confidentiality and follow office policies and procedures. Assist with other administrative duties as needed to support the office. Qualifications Excellent customer service and communication skills. Professional, friendly, and courteous demeanor. Strong attention to detail and organizational skills. Ability to multitask and prioritize responsibilities in a busy medical office. Excellent phone etiquette and communication skills. Comfortable handling a high volume of inbound calls. Comfortable working with computers, scanning systems, phones, and electronic medical records. Previous medical front-desk or healthcare experience preferred. Knowledge of insurance verification and referrals is a plus. Dependable, punctual, and able to work well as part of a team.
Pay:
$16.00 - $18.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Retirement plan