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Front Desk Receptionist (Orthopedic & Spine Facility)
Job Description
Next Generation Orthopedic and Spine Institute is a growing practice with operations in San Antonio, The Woodlands, Downtown and Humble. Our physicians include Dr. Anthony Owusu (San Antonio, The Woodlands, Downtown and Humble), Dr. James Carson (The Woodlands, Downtown and Humble) and Dr. Aniebet Udofia (The Woodlands, Downtown and Humble). We offer services that include minimally invasive spine surgery, discectomies, spinal decompression, injections, and pain management. We also handle issues related to arthritis, fractures, and workers compensation cases. Our main office located in The Woodlands is seeking an experienced front desk receptionist. The pay range is $18-$22 an hour with no health insurance benefits offered at this time. Responsibilities include but are not limited to the following: Greeting patients professionally both in person and on the phone Quickly answering or properly referring questions and issues Optimizing provider schedules and patient satisfaction with efficient scheduling Notifying providers of patient arrivals Comforting patients by anticipating anxieties and effectively answering questions Ensuring availability of treatment information by retrieving and updating patient records on a regular basis Collecting patient co-payments and balances Maintaining office inventory and equipment by anticipating supply needs and requesting orders Medical Receptionist skills and qualifications A successful Front Desk Receptionist will have various skills and qualifications, such as: Communication skills to converse clearly over the telephone and in person Organization and time management to manage a variety of tasks effectively Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers Technological skills, such as using word processing and spreadsheet programs to track data Interpersonal skills to interact positively with patients who may be upset or stressed Familiarity with eClinical Works (EMR system) Working knowledge of medical terminology and back office processes
•Spanish and English speaking candidate required
•
Job Type:
Full-time Pay:
From $17.00 per hour
Benefits:
Dental insurance Health insurance Paid time off
Experience:
benefits verification: 1 year (Required) Insurance verification: 1 year (Required) high volume of phone calls: 1 year (Required) e
ClinicalWorks:
1 year (Required)
Language:
Spanish (Required)
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance