Job Overview We are seeking a dynamic and organized Front Desk Agent to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a positive and professional experience. Your energetic approach, combined with exceptional organizational skills and technical proficiency, will help maintain smooth office operations. This paid position offers an exciting opportunity to showcase your customer service expertise while managing administrative tasks efficiently in a fast-paced environment. Duties Greet and assist visitors with professionalism and enthusiasm, ensuring they feel welcomed and valued Manage multi-line phone systems, directing calls accurately and courteously using excellent phone etiquette Handle data entry and maintain organized filing systems, including digital spreadsheets and document management using Microsoft Office and Google Workspace Support office management tasks such as calendar scheduling, appointment setting, and calendar management for staff or clients Perform clerical duties including proofreading documents, word processing, filing, and maintaining records with high accuracy Use QuickBooks for basic bookkeeping tasks such as invoicing or expense tracking when needed Provide exceptional customer support by responding promptly to inquiries via phone or email, fostering positive client communication Experience Proven office experience with strong computer literacy across productivity software such as Microsoft Office (Word, Excel), Google Workspace, and spreadsheets Prior clerical or administrative experience in a front desk or receptionist role, preferably in medical or dental settings Familiarity with multi-line phone systems and phone communication best practices Bilingual abilities are highly desirable to serve diverse client needs effectively Experience with data entry, bookkeeping (QuickBooks), filing systems, and calendar management is preferred Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment Strong customer service background with excellent interpersonal skills and professionalism Join us to be the friendly face that keeps our office running smoothly! Your enthusiasm for helping others combined with your technical skills will make a meaningful impact every day. This role is perfect for someone eager to grow their administrative expertise while delivering outstanding support in a vibrant workplace.

Pay:

$15.00 - $17.00 per hour

Work Location:

In person