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Veterinary Practice Partners

Veterinary Receptionist

Entry-Level JobVerifiedNo experience needed

Pay: $42,640/yr

Posted: 8 weeks ago

Location: Ashburn, VA (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/21/2026

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$36,620 / year median in Virginia

+5% projected growth

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Job Description

Receptionist Caring Hands Ashburn is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our team, expect to be supported in your work and home life with: A comprehensive benefits package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities

Salary:

$18.00-$23.00 per hour dependent on skills and experience

Schedule:

Monday- Friday 7AM-8:30 pm, every other Saturday 7:30AM-4:30

PM Key Responsibilities:

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience as a veterinary receptionist or medical office assistant preferred Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor About Caring Hands Ashburn At Caring Hands, everything we do is driven by compassion and a deep sense of purpose. Our approach to veterinary care is transparent, personalized, and rooted in trust—attracting a team of passionate professionals who live out our core values every day. We lead with integrity, act with reliability, and support each other—and you—with a true Go Team mindset. Our goal is to create a welcoming space where both pets and their people feel seen, heard, and cared for. We're dedicated to meeting the unique needs of every patient and client, fostering a sense of community inside and outside our hospitals. United by a shared mission, we're here to help you and your pet thrive—together #CSR