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CD
Children's Dentistry of Charlottesville
Front Desk Receptionist
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$36,620 / year median in Virginia
+5% projected growth
Job Description
Overview We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Responsibilities Greet and assist visitors in a friendly and professional manner. Manage multi-line phone systems, directing calls to appropriate personnel. Handle incoming and outgoing correspondence, including emails and mail. Maintain office organization through effective filing and data entry practices. Schedule appointments and manage calendars for staff members. Provide clerical support, including typing documents, proofreading materials, and utilizing Microsoft Office and Google Workspace applications. Ensure the front desk area is tidy and welcoming at all times. Support customer service efforts by addressing inquiries and resolving issues promptly. Collaborate with team members to enhance office efficiency. Skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Experience with multi-line phone systems and excellent phone etiquette. Strong organizational skills with the ability to manage multiple tasks simultaneously. Bilingual abilities are a plus for effective communication with diverse clients. Prior experience in front desk operations or office management is required. Familiarity with clerical duties such as data entry, filing, and calendar management. Excellent customer service skills with a focus on client satisfaction. Strong computer literacy with the ability to adapt to new software quickly. Effective time management skills to prioritize tasks efficiently. Previous experience in dental is advantageous but not mandatory. Join our team as a Front Desk Receptionist where you will play a vital role in creating a welcoming environment for our clients while supporting our operational needs. We look forward to your application!