Progressive Neurology and Sleep Center is seeking a friendly, organized, and detail-oriented Front Desk Medical Receptionist to join our team. This role is essential in creating a positive first impression for patients while ensuring efficient front office operations. The ideal candidate will have excellent communication skills, strong multitasking abilities thrives in fast-paced environments, and a commitment to providing outstanding patient care. Responsibilities include (but are not limited to): Greet and check in patients in a professional and welcoming manner Answer and manage incoming phone calls, addressing patient inquiries and directing calls as needed Schedule, confirm, and reschedule patient appointments Verify patient insurance information and obtain necessary authorizations Collect copays, balances, and process payments accurately Maintain and update patient records in the electronic medical record (EMR) system Ensure completion of patient registration forms and required documentation Coordinate with clinical staff to support patient flow and minimize wait times Handle sensitive patient information in compliance with HIPAA regulations Perform general administrative duties such as filing, faxing, and scanning documents
Qualifications:
Front Desk Medical Receptionist Experience Required Prior leadership or supervisory experience strongly preferred Proficiency with AthenaHealth is highly preferred Excellent communication, organizational, and multitasking skills Ability to remain calm, professional, and solutions-focused in a fast-paced environment Strong knowledge of medical scheduling, insurance verification, and patient intake processes
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have experience with Athenahealth? If so, provide details Medical office receptionist experience is required for this position. How many years of experience do you have working in a medical office?