Spa Receptionist Natural Elements Spa & Salon - 4.2 Chesapeake, VA Job Details Part-time | Full-time $14 - $22 an hour 2 hours ago Benefits Paid time off Employee discount Qualifications Teamwork Interpersonal skills Attention to detail Organizational skills Time management Full Job Description Front Desk Receptionist Natural Elements Spa & Salon | Chesapeake, VA 23320 We're looking for the person who keeps everything moving. Natural Elements Spa & Salon (NESS) is looking for an experienced, dependable, and highly organized Front Desk Receptionist to become an important anchor for our front desk team. Our front desk is the heartbeat of our spa. You'll be the first person our guests see, the voice they hear on the phone, and an important support system for our service providers. We need someone who can confidently take ownership of their responsibilities, anticipate what needs to be done, keep details from falling through the cracks, and contribute positively to the team around them. This is not an entry-level position . We are looking for someone with experience who can step into a busy environment with confidence and eventually become someone the team can rely on for more responsibility. The Person We're Looking For is: Dependable and accountable. When you're scheduled, the team can count on you. Self-directed. You recognize what needs to be done without needing constant direction. A natural leader. You don't need a title to take initiative, set a good example, and help those around you succeed. Highly organized and detail-oriented. You notice the little things before they become big things. Perceptive. You can read a guest, recognize a developing problem, and respond appropriately. Coach-able and growth-minded. You welcome feedback and put it into practice. Warm and guest-focused. You genuinely enjoy taking care of people. Calm under pressure. Busy days, ringing phones, schedule changes, and competing priorities don't easily rattle you. Professional. You take pride in your appearance, communication, work ethic, and the environment around you. Most importantly, we're looking for someone who wants to be part of a team , not simply work a front desk. What You'll Do Welcome every guest warmly and professionally Answer phones, take messages, and assist guests with questions Schedule and manage appointments for multiple service providers Process payments and maintain accurate guest records Monitor the day's schedule and proactively address scheduling needs Follow up on guest requests, messages, and outstanding tasks Communicate important information to coworkers and management Help maintain a clean, organized, and welcoming reception area Assist service providers with operational needs and side work Handle mail, packages, filing, scanning, and other administrative tasks Assist with projects, promotions, and marketing initiatives Help identify problems and bring potential solutions to management Take ownership of your responsibilities and contribute wherever the team needs support We Value Initiative.

We want someone who thinks:

"I noticed this needs to be done, so I took care of it." rather than: "Someone should probably tell me what to do." You should be comfortable taking appropriate initiative, staying productive during slower periods, communicating with your coworkers, and knowing when an issue needs to be brought to management. Room to Grow We believe leadership should be earned through experience, trust, and demonstrated ability . While this position does not come with a management or leadership title, we are always interested in recognizing employees who demonstrate exceptional reliability, initiative, judgment, teamwork, and leadership potential. As you grow with NESS, there may be opportunities to take on additional responsibilities and advance within the organization. Qualifications Experience in a high-level customer service, reception, hospitality, spa, salon, medical, or similar environment Prior spa, salon, med-spa, or medical office experience is highly preferred Previous leadership or training experience is a plus Excellent verbal and written communication skills Strong organizational and time-management abilities Ability to multitask without sacrificing guest experience Basic computer and Microsoft Office skills Experience with Meevo is a plus Strong follow-through and attention to detail Saturday availability is required Open availability is strongly preferred Why Work at NESS? NESS is an established full-service spa with a loyal clientele and a team that takes pride in the work we do. We believe our employees deserve to enjoy coming to work, feel supported by their coworkers and management, and have opportunities to learn and grow.

Our benefits include:

Employee service and product discounts Free Spa Services Flexible scheduling Paid Time Off (90 day waiting period applies) Supplemental insurance (waiting period applies) Bonus opportunities, including retail commissions Opportunities for continued learning and growth A positive, supportive, and respectful team environment This Is Not an Entry-Level Position We're looking for someone who already understands what exceptional front desk service looks like and is ready to become a dependable, trusted member of our team. If you're the person coworkers naturally rely on, you take pride in doing things correctly, and you genuinely enjoy creating a great experience for guests, we'd love to meet you.

Salary:

Based on experience

Job Type:

Full-time or Part-time Only qualified candidates will be contacted for an interview.

Pay:

$14.00 - $22.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person