Front Desk Receptionist

Job Overview:

We are seeking an energetic and detail-oriented Medical Front Desk Receptionist to be the welcoming face of Virginia Retina Specialists. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to patients and team members. Your organizational skills and office management expertise will ensure smooth daily operations, creating a positive first impression for everyone who walks through our doors. Greet visitors warmly and professionally Handle appointment scheduling Check in and check out. Insurance verification Assist with office management tasks, insurance and billing verifications, and maintaining cleanliness of the reception area Provide excellent customer support by responding to inquiries via phone or email with clarity and professionalism Support clerical duties Skills Proven experience in office management or administrative support roles with strong organizational skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Excellent computer literacy with the ability to learn new software quickly Strong phone etiquette skills with experience managing multi-line phone systems Bilingual abilities are highly valued to assist a diverse client base effectively Prior experience as a front desk or medical/dental receptionist is a plus

Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person