About Renew SpaAt Renew Spa, we provide an oasis of relaxation specializing in premium head spas, facials, and massages . We pride ourselves on maintaining a distinct, serene aesthetic and a culture of wellness. We are seeking an experienced, high-energy Front Desk Receptionist to join our cohesive team. For outstanding candidates who demonstrate strong leadership and operational excellence, this role offers a direct pathway to a promotion as our Front Desk Manager .Key ResponsibilitiesAs the face of Renew Spa, you will manage client experiences, support our therapists, and ensure daily operations run flawlessly. High-Level Hospitality & Client Experience Provide elite customer service to clients in person, over the phone, and online. Maintain a cheerful, smiling demeanor and a welcoming atmosphere. Support Skin & Massage Therapists to ensure seamless client check-in and check-out processes. Sales, Promotions & Product Knowledge Educate clients on current promotions, memberships, packages, and future appointments. Demonstrate deep product knowledge to confidently assist clients with product sales and returns. Daily Operations & Spa Maintenance Maintain the distinct Renew Spa aesthetic , keeping the lobby, front desk, retail shelves, office, break rooms, and hallways pristine. Oversee and complete spa laundry duties , including collecting sheets/towels from treatment rooms, washing, drying, and folding. Assist in daily shop maintenance , including sanitizing, deep cleaning treatment rooms, unpacking inventory deliveries, and managing garbage/recycling. Check in immediately upon arrival for each shift to review schedule changes, corporate announcements, or daily areas of focus. Teamwork & Leadership Work collaboratively with all Renew Spa staff members to foster efficiency and camaraderie. Take initiative to perform tasks and solve problems without constant direction. Assist with training and coaching new hires for the Host/Front Desk team.

The Ideal Candidate Experience:

Must have relevant front desk, reception, or hospitality work experience.

Age & Diversity:

Must be 20 years of age or older (Open to all genders).

Location:

Must reside near Fairfax, VA, for reliable commuting.

Mindset:

Possesses a strong service mindset, an outstanding sense of responsibility, and a positive, "can-do" attitude.

Skills:

Superior organizational and multitasking skills in a fast-paced environment. Excellent communication skills with a friendly, professional phone and email etiquette.

Flexibility:

Availability to work a non-traditional schedule, including weekends, opening shifts, and closing shifts. What We Offer Competitive pay based on experience. Employee discounts on premium spa services and wellness products. A clear, performance-based track for promotion to Front Desk Manager . A beautiful, calm, and supportive team environment.

Job Type:

Part-time Pay:

$15.00 - $22.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person