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Beth Holland - State Farm Agent

Receptionist - State Farm Agent Team Member

Pay: Not specified

Posted: 8 weeks ago

Location: Portsmouth, VA (Onsite)

Last Updated: 5 days ago

Hours: Full-Time

Expires: 10/10/2026

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$36,620 / year median in Virginia

+5% projected growth

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Job Description

Benefits:

Simple IRA License reimbursement Health insurance Opportunity for advancement Paid time off Training & development Bonus based on performance Competitive salary Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2013 and currently lead a team of 15. Before becoming a State Farm agent, I worked as a Personal Banker with Wells Fargo, helping customers with business accounts, investments, and retirement planning. I graduated from James Madison University, am married with two children, and enjoy spending time with my family. Giving back to the community is important to me. I'm a member of the Portsmouth Service League and Van Lefcoe Leadership Alumni, and I enjoy supporting organizations that make a positive impact in our local community. Our agency offers health benefits, a Simple IRA, licensing reimbursement, opportunities for career growth and advancement, and a strong commitment to work-life balance. We believe in investing in our team and helping each person reach their full potential. Our culture is family-oriented, collaborative, and built around excellence. As one of the top-performing agencies in the state, I'm looking for motivated individuals who thrive in a fast-paced environment and are committed to continuous growth. If you're driven, team-focused, and ready to build a rewarding career, we'd love to meet you.

ROLE DESCRIPTION

Beth Holland - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS

Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.