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IntellecTechs, Inc.

Facilities Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$36,620 / year median in Virginia

+5% projected growth

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Job Description

IntellecTechs is currently seeking a Facilities Receptionist to support the Facility & Security Management Division at the Russell-Knox Building (RKB) in Quantico, Virginia.
Duties and Responsibilities:
Answers and transfers phone calls, screening when necessary. Schedule facility events. Receiving, processing and controlling printed materials and request printing services. Process all types of documents to include service tickets, Events, locksmiths and project requests. Maintains schedules for maintenance and repairs on the facility. Tracking facility work orders. Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed. Responds to and resolves administrative inquiries and questions. Coordinates all incoming calls automation. Use computers to perform a wide variety of recording keeping. Input, delete, retrieve, manipulate, and correct information databases or automated records. Design and produce reports using automated records. Assist with inventory and database management for common facility spaces.
  • Collecting and or coding for budget or program management purposes.
  • Maintaining files related to the office function.
  • Responding to oral and written requests for information.
Required Skills/Abilities Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Basic understanding of clerical procedures and systems such as recordkeeping and filing. Ability to work independently. Qualifications Must have a Secret Clearance. Ability to successfully pass a background check. High School Diploma, Associates or Bachelor's degree in related field preferred or combination of education and experience. 2+ years of experience in an administrative role. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Excellent customer service skills and a "can do" attitude. High attention to detail. Maintain a professional appearance, demeanor, and team-oriented behavior; have mutual respect for management and team members; partner with others to create an exceptional experience for each and every client. Be punctual, dependable, goal oriented, and able to receive constructive coaching.
Job Type:
Full-time Pay:
From $24.65 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Experience:
Customer service: 2 years (Preferred) Security clearance: Secret (Required)
Work Location:
In person