Front Desk Receptionist

Receptionist / Salon Coordinator Beyond the Fringe is Richmond's premier destination for luxury hair care, and the experience we deliver starts long before a guest sits down in the chair. It begins the moment they walk through our door or pick up the phone. We're looking for a warm, organized, and energetic Part -time Receptionist to be the welcoming face and steady heartbeat of our front desk. The Role As our salon coordinator, you are the first and last impression our guests have of Beyond the Fringe. You'll manage the flow of a busy, high-energy salon floor, ensuring every client feels welcomed, every appointment runs smoothly, and every stylist has what they need to do their best work. This role is equal parts hospitality, organization, and communication, and no two days will look exactly the same. Responsibilities include greeting and checking in guests, managing appointment scheduling and the salon's booking software, answering phones and responding to inquiries, processing payments, and supporting the stylist team throughout the day. What We're Looking For The ideal candidate is someone who genuinely loves people and thrives in a fast-paced environment. You don't need a background in beauty but you do need a passion for delivering an exceptional guest experience and the organizational skills to keep a busy salon running like clockwork. We're looking for someone who brings: Warm, confident communication . You're comfortable on the phone, in person, and via email. You can handle a busy front desk without missing a beat. Tech savviness . Experience with salon booking software or similar scheduling and point-of-sale systems is a strong plus. You pick up new software quickly and use it efficiently. A service-first mindset . Every guest interaction is an opportunity to make someone's day. You take that seriously and it shows. Grace under pressure . A busy Saturday doesn't rattle you. You stay calm, prioritize well, and keep things moving with a smile. Team player energy . You anticipate what the stylists and guests need before they have to ask, and you take pride in being the person the whole team can count on. Prior salon or spa experience . Familiarity with the salon environment is a definite plus, though a strong customer service background will also be considered. Physical Requirements This role primarily involves sitting or standing at the front desk for extended periods, with frequent walking throughout the salon. You should be comfortable with continuous computer and phone use, light lifting up to 25 pounds, and the ability to communicate clearly in an active environment. What You'll Gain At Beyond the Fringe, we take care of the people who take care of our guests. As part of our team, you can expect: Competitive pay Paid time off Discounts on services and products Ready to Join Us? If you're a people-person who finds satisfaction in keeping things running smoothly and making every guest feel at home, we'd love to hear from you.

Pay:

From $16.00 per hour

Benefits:

Employee discount

Education:

High school or equivalent (Required)

Work Location:

In person