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Front Desk Associate Membership Weinstein

JCC - 3.7

Richmond, VA Job Details Part-time From $16 an hour 1 day ago Benefits Employee discount Flexible schedule Retirement plan Qualifications Visitor query response Customer records maintenance Computer operation Interpersonal skills Account maintenance Computer literacy Store closing procedures Greeting customers Direct client contact Answering guest questions Administrative experience High school diploma or GED Reservation systems Fitness customer service Appointment scheduling Associate's degree Office phone management Customer data entry Full Job Description The Weinstein JCC (WJCC) provides a safe, inclusive environment for the community to gather and build meaningful connections. We are looking for a part-time Front Desk Associate to serve in a supporting role to the Membership department team. He/she is responsible for servicing varying member needs in a dynamic environment. Must be able to perform basic administratiove tasks in a forward facing role while providing excellent customer service. This position requires a high level of interaction with people and a friendly and outgoing personality. Must be a team player!

Job Requirements:

Greet and assist WJCC members and guests. Receive incoming phone calls and answer related questions about the WJCC. Welcome prospective members and respond to member complaints in a professional manner. Manage online and phone reservations including checking members in for classes and programs. Preform administrative duties including updating member information in database. Provide quality customer service and work cooperatively with people at all levels with respect. Able to follow necessary steps for closing building procedures at the end of each shift. Learn Manage on Duty (MOD) responsibilities.

Required weekends:

7am-1pm or 1pm-tpm shifts and/or weeknights: 6pm-10pm shifts available.

Qualifications:

High School Diploma Associate's Degree Computer experience Previous experience working in a Social/Athletic Club or Community Center environment.

Pay:

From $16.00 per hour Expected hours: 4.0 - 16.0 per week

Benefits:

Employee discount Flexible schedule Retirement plan Ability to

Commute:

Richmond, VA 23226 (Preferred)

Work Location:

In person