A3545-26-0000

Job locations 37 Paradise Road Richmond Surrey TW9 1SA United Kingdom Job description Job responsibilities Please

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This position is offered as a temporary contract but it may become permanent depending on circumstances. This is an on-site position. Working from home is not possible.•Job responsibilities: To deal politely and efficiently with patients as the first point of contact for anyone visiting or calling the surgery. Dealing with patients and visitors professionally, efficiently, with empathy and courtesy. To ensure patient confidentiality is respected at all times and to adhere to the Data Protection Act. Make routine and emergency appointments for patient to see the doctors and nurses. Check patient details on clinical system. Deal with requests for home visits. Answer queries with regard to results of recent tests e.g. bloods, urine or x-ray. This includes contacting the hospital(s) for these results if necessary. Inform patients, when directed by a doctor, of the need to make a follow-up appointment at the surgery. Accurate completion of registration forms ensuring the existing patient information is correct and up to date andupdating it based on patients requests. Accept requests for repeat prescriptions, hand out completed prescriptions, cancel appointments when necessary, contact the patients (s) and re-book if required. Book patient hospital transport when required. Contact the emergency services when necessary. Filing, scanning and organising medical notes. Assist in ordering and stock control of relevant stationery. Check and tidy consulting rooms between surgeries and keeping waiting area clean and in order. In the morning, open the surgery and ensure everything is ready for the upcoming session. In the afternoon, close the surgery and ensure everything is locked up properly and the alarm is set. Administrative Duties Scanning documents onto clinical system.

Other administrative duties as required and agreed. Ensure that reception area is tidy and maintain cleanliness in the kitchen facilities when necessary. Be flexible in being available for overtime in order to cover for colleagues' leave and sickness. Ensure you read all the Practice mandatory policies and that you complete all the mandatory courses. Any other relevant duties as mutually agreed. Job description Job responsibilities Please

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MUST HAVE

experience as a Receptionist in a GP Practice. As such you will be familiar with EMIS, Docman and Accurx. Working knowledge of Microsoft Office package and use of Windows and email are required. You are flexible and able to multitask Desirable Experience in dealing with Referrals Having already done mandatory courses for the position Experience Essential Experience in administration in a GP Practice Practical experience and knowledge of EMIS, Docman 10, Accurx Desirable Certificate for Mandatory courses such as Safeguarding, Fire warden, Infection Protection and Control, etc. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Paradise Road Practice Address 37 Paradise Road Richmond Surrey TW9 1SA United Kingdom Employer's website https://paradiseroadpractice.nhs.uk/ (Opens in a new tab) Employer details Employer name The Paradise Road Practice Address 37 Paradise Road Richmond Surrey TW9 1SA United Kingdom Employer's website https://paradiseroadpractice.nhs.uk/ (Opens in a new tab) Employer contact details For questions about the job, contact: Practice Manager Andre Bonfiglioli andre.bonfiglioli@nhs.net 02089402423 Details Date posted 12 August 2026 Pay scheme Agenda for change Band Band 2 Salary £12.71 an hour Contract Fixed term Duration 4 months Working pattern Part-time Reference number

A3545-26-0000

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