Receptionist

Description We are looking for an experienced and service-focused team member to join our team as a receptionist/admin assistant supporting onsite workplace operations in Richmond, Virginia. In this role, you will serve as a key point of contact for employees, guests, and vendors while helping create an organized, welcoming, and secure front-of-house environment. This position is best suited for someone who enjoys face-to-face interaction, can manage multiple requests throughout the day, and remains adaptable across varying weekday shifts. Please note that you must be available for both

Shift A:

Mon-Fri 7:30am-4:30pm

OR Shift B:

Mon-Fri 9:00am-6:00pm

Responsibilities:

• Welcome employees, visitors, and vendors with a welcoming presence and provide clear guidance for lobby access, check-in procedures, and general site questions.
• Manage visitor registration and badge-related support while maintaining accurate records and following established building access and security practices.
• Perform routine walkthroughs of shared spaces to identify workplace issues, document observations, and report safety, maintenance, or service concerns as needed.
• Create and track service requests, follow up on open items, and escalate unresolved facility or operational matters to the appropriate teams.
• Assist with onsite meetings and small events by preparing rooms, coordinating catering logistics, and restoring spaces after use.
• Provide basic assistance with conference room technology and escalate audio-visual or connectivity issues when advanced support is required.
• Support workplace experience initiatives by offering site information, helping with tours, and responding promptly to guest and employee needs throughout the day.
• Remain visible in high-traffic areas, monitor lobby activity, and respond calmly and appropriately during urgent situations or building-related incidents. Requirements
• At least 2 years of customer service experience in a hospitality, reception, retail, or similar front-facing environment.
• Strong verbal and written communication skills with the ability to interact professionally with a wide range of people.
• Comfort working onsite and standing for extended periods in busy public-facing areas.
• Proficiency with Microsoft Office Suite and Google Workspace, with the ability to learn visitor management and workplace systems quickly.
• Ability to stay organized, complete documentation accurately, and manage multiple priorities during active shifts.
• Experience supporting workplace operations, front desk services, event coordination, or building-related requests is preferred.
• Flexible availability to work Monday through Friday across alternating shift schedules as needed.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .