Front Desk Receptionist/Guest Services The Kindest Cut SpaSalon Springfield, VA Job Details Part-time | Full-time From $14 an hour 6 hours ago Benefits Opportunities for advancement Qualifications Teamwork Interpersonal skills English Cleaning Multi-line phone systems Full Job Description Join Our Team as a Guest Service Coordinator — A Role Focused on Culture, Independence, and Flexibility! At The Kindest Cut SpaSalon, our team is the heartbeat of everything we do. We're passionate about fostering a positive, collaborative environment where every team member's contribution matters. We believe in rewarding the behaviors that build our success—reliability, professionalism, support, and guest care—through our team-based pay system, which offers stability, transparency, and predictable growth for your efforts. We're looking for a vibrant, self-motivated Guest Service Coordinator who thrives in a flexible, team-driven setting and shares our commitment to a supportive, dynamic culture.

Who You Are:

A warm, personable professional who takes pride in delivering exceptional guest experiences. Self-sufficient and proactive—able to manage front desk responsibilities confidently. Adaptable and flexible with scheduling and daily tasks. A team player who values a positive work culture and contributes to a supportive environment.

What You'll Do:

Welcome guests with a genuine smile, assisting with check-in and check-out seamlessly. Handle inquiries, requests, and complaints with professionalism, always aiming to exceed expectations. Manage multi-line phone systems promptly and effectively, sharing information about services. Conduct Opening/Closing procedures with accuracy, ensuring financial transactions are handled with integrity. Support housekeeping to maintain guest stations/rooms to our high standards. Use salon software for reservations, maintaining organized records and details.

What We're Looking For:

Strong customer service skills with a genuine passion for guest support. Excellent communication in English; bilingual skills are a plus. Experience in front desk or guest services preferred but not required—your attitude and willingness to learn matter most. Why Join Us? Be part of a team that values culture, growth, and professional development. Enjoy flexible scheduling that respects your life outside work. Grow with us under our team-based pay structure, where your contributions directly influence your stability and opportunities for advancement. Contribute to redefining the guest experience in the salon/spa industry.

Perks & Benefits:

Opportunities for ongoing learning and career growth. A supportive, fun, and dynamic team environment. Competitive pay aligned with your role and contributions.

Job Types:

Full-time, Part-time Pay:

From $14.00 per hour

Work Location:

In person