Responsibilities include:

Warmly welcoming guests and assisting with check-in and check-out Answering phones, responding to guest inquiries, and assisting with general questions Scheduling, modifying, and confirming spa and salon appointments Helping guests select and reserve services based on their needs and preferences Processing payments, gift card purchases, and retail transactions accurately Maintaining accurate guest information and appointment details Educating guests about treatments, amenities, products, and services Providing tours and helping guests comfortably navigate the spa Supporting retail sales and recommending products when appropriate Communicating closely with therapists, estheticians, salon professionals, and management Monitoring the daily schedule and assisting with appointment changes or adjustments Maintaining an organized, polished, and professional front desk environment Anticipating guest needs and providing thoughtful, attentive service Assisting with general administrative and operational tasks as needed Who We're Looking For Our ideal candidate is someone who genuinely enjoys hospitality while also being comfortable with the administrative responsibilities of a busy front desk.

You are:

Friendly, professional, polished, and engaging Experienced working in a front desk, receptionist, administrative, hospitality, spa, salon, or similar role Comfortable answering phones and communicating with guests in person and over the phone Organized, detail-oriented, and able to manage multiple tasks at once Comfortable using computers and appointment scheduling systems Confident handling payments and financial transactions Dependable, responsible, and punctual Comfortable recommending and selling services and retail products A team player with a positive attitude Able to maintain professionalism in a fast-paced luxury hospitality environment Previous front desk or administrative experience is strongly preferred. Experience in a luxury hotel, spa, salon, or hospitality environment is a plus, but we are also interested in candidates who bring strong organizational and guest service skills from other industries. Why Join SeaHill Spa? Work in a beautiful luxury spa environment within the Historic Cavalier Hotel Be part of a welcoming, guest-focused team Gain experience in luxury spa and hospitality Employee discounts on spa services and retail products Work alongside a professional and supportive team If you have experience working behind a front desk, enjoy staying organized, and love creating memorable experiences for others, we would love to meet you.

Pay:

$16.50 per hour

Benefits:

Employee discount

Work Location:

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