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Spring Hill Suites Chantilly

Front Desk Agent

Career Insights for Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$36,620 / year median in Virginia

+5% projected growth

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Job Description

Job Summary We are seeking a dynamic and personable Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and friendly workplace atmosphere. Duties Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm first impression Handle multi-line phone systems efficiently, directing calls accurately and courteously Manage appointment scheduling and calendar coordination using productivity software and calendar management tools Perform data entry and maintain accurate records using spreadsheets, Word processing, and other Microsoft Office applications Support office management tasks such as filing, document proofreading, and organizing supplies Assist with client communication via phone and email, providing excellent customer support and support for inquiries Maintain a clean, organized front desk area while managing incoming mail, packages, and office supplies Requirements Proven experience in office administration or front desk roles with strong clerical skills Excellent computer literacy including proficiency in Microsoft Office (Word, Excel), spreadsheets, and data entry software Strong organizational skills with the ability to multitask effectively in a fast-paced environment Exceptional customer service skills with professional phone etiquette and clear communication abilities Bilingual abilities are highly desirable to serve diverse client needs effectively Technical proficiency in office management tools such as QuickBooks or similar accounting software is a plus Demonstrated ability to handle multi-line phone systems, scheduling tools, and general office technology confidently Previous experience with personal assistant tasks or calendar management is advantageous Join us in creating a welcoming environment where professionalism meets energetic service! This role provides an excellent platform for growth in administrative expertise while making a meaningful impact on daily operations. We value proactive individuals who thrive on organization, communication, and delivering outstanding support to our team and visitors.
Pay:
From $16.00 per hour Expected hours: No more than 24.0 per week
Benefits:
Employee discount
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements