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PI
Pitcher Inn
Front Desk Receptionist
Career Insights for Receptionist
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Scorecard
Based on Vermont data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$38,656 / year median in Vermont
+8% projected growth
Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team environment. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Maintain organized filing systems, including digital spreadsheets and paper records, ensuring easy retrieval of information Support data entry tasks using productivity software like Microsoft Office, Google Workspace, and spreadsheets for record keeping and reporting Assist with office management duties including supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software Provide customer support by answering inquiries, providing information about services or products, and resolving issues effectively Experience Proven clerical experience in an office or front desk setting, Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and data entry tools Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Demonstrated customer service skills with a friendly demeanor and professional phone communication abilities Experience with office management tasks such as calendar coordination, filing systems, and basic bookkeeping is preferred Familiarity with multi-line phone systems, data entry accuracy, proofreading skills, and technical proficiency in productivity software will set candidates apart Join us to be part of a vibrant team dedicated to delivering outstanding service while honing your administrative expertise. We value proactive individuals who thrive on organization, communication, and creating positive experiences for everyone who walks through our doors.