Veterinary Receptionist (Care Coordinator) - The Chuckanut Valley Feline Center PetVet Care Centers - 2.2 Bellingham, WA Job Details Part-time $18 - $20 an hour 17 hours ago Qualifications Computer operation Serving clients Computer skills Full Job Description PetVet Care Centers' Chuckanut Valley Feline Center is currently seeking Care Coordinator (Part Time) to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide , we offer: Local autonomy with national support Career mobility and development opportunities A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist. Chuckanut Valley Feline Center in Bellingham, Washington is a feline-exclusive practice specializing in cat-focused medicine and low-stress handling techniques. The team is passionate about delivering specialized care in a calm, cat-friendly environment. Why Join Us? At Chuckanut Feline Center, you'll have the opportunity to be part of a team dedicated exclusively to the health and well-being of cats. Our Care Coordinators play a vital role in creating a welcoming, compassionate experience for both our feline patients and their families. If you love working with people, have a passion for exceptional client service, and enjoy being part of a collaborative veterinary team, we'd love to meet you! Key Responsibilities Provides excellent customer service in-person, over the phone, and during high-stress situations. Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments. Handles basic medical emergencies for pets and owners, ensuring safety and well-being. Assists with medication pickups, inquiries, and provides information about services and products. Inputs and manages data in practice management software, including billing and accounts. Assists with retail sales, weighing pets, processing faxes, and maintaining records. Reconciles cash drawer and performs end-of-day duties for accurate financial transactions. Qualifications (Required) Applicants must be 18 years of age or older to be considered for this position High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience Customer service experience Cash handling experience Basic computer proficiency Reliable attendance Preferred Skills (Nice to Have) Experience scheduling appointments Experience managing a multi-line phone system

Schedule:

To be determined; 1-3 shifts per week, including occasional Saturdays based on hospital needs At PetVet Care Centers, we're committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals , including 1700+ veterinarians , we offer a unique blend of local leadership and national support that helps our hospitals thrive. Our model is built on partnership, collaboration, and local medical autonomy , empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact. You care for pets. We care for you. PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.

EOE, M/F/D/V

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