Full time position, Monday-Friday (8am-4pm Mon-Thursday, 8am-3pm Fridays); Part-time would be considered for the right candidate. Health benefits and PTO accrual would begin after probationary period. The primary focus will be overseeing/sharing reception duties, answering of phones, scheduling of appointments, providing excellent client service and experience, and ensuring a clean reception area and bathroom.

Responsibilities:

Provide the best client service possible at all times In person On phone Maintaining a clean and organized areas during shift: Lobby Beverage station Bathroom Reception desk Patient rooms Client check in Enter client/patient information into computer database Assist clients into exam room Client check out Collect payments Computer billing Answering phone calls, directing phone lines and taking of messages Scheduling of appointments Calling and requesting of referral client/patient medical records Receiving and sending fax documents Assist with client follow-up; i.e. calling for patient updates

Qualifications:

Customer service or prior medical/dental or veterinary experience Experience within the veterinary profession and specialty practice is preferred Basic computer knowledge; proficient in Microsoft Office. Ability to positively and proactively handle client concerns and prioritize multiple tasks in a fast-paced environment Ability to quickly learn new skills Strong organizational and follow-through skills Excellent communication and interpersonal skills High level of ownership, accountability and initiative A passion for providing exceptional service and routinely looking for opportunities to go above and beyond for our clients Must be able to lift 40lbs comfortably

Job Type:

Full-time Job Types:

Part-time, Full-time Pay:

$22.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Ability to commute/relocate: Seattle, WA 98109: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Our work schedule is Tuesday-Saturday. Will you be able to reliably work on Saturdays?

Experience:

Veterinary experience: 1 year (Required) Customer service: 1 year (Required)

Work Location:

In person