Position Summary Mi Centro is seeking a compassionate and professional reception intern who will serve as the first point of contact for clients. This critical position requires sensitivity, patience, and a strong understanding of community resources. As a receptionist, you will interact with individuals experiencing crises, including victims of crime, domestic violence, sexual assault, homelessness, and immigrants. The role requires excellent verbal and written communication skills, as well as the ability to assist with problem-solving in a professional and empathetic manner. You will work with diverse populations, including families, children, elders, and the LGBTQ+ community, and play a key role in ensuring they are connected to necessary resources and support.

Key Responsibilities:

Bilingual in Spanish and English Greet and assist clients and guests with professionalism and courtesy, both in-person and over the phone. Maintain strict confidentiality of all client information. Provide information to clients and direct them to appropriate resources or personnel. Take and relay phone messages accurately, ensuring timely communication with the correct recipient. Enter client data into relevant databases and track demographic information for contract reporting. Assist with referrals to community resources when clients' needs cannot be met immediately. Maintain a clean, organized, and efficient work environment. Assist with social media advertising and email communications as needed. Why Intern with Us? At Mi Centro, you will gain valuable experience in a dynamic and supportive environment, assisting diverse individuals in need of services. You will develop key communication, organizational, and problem-solving skills while contributing to the well-being of the community. This internship provides an opportunity to work alongside professionals dedicated to making a positive impact in the lives of those we serve. This is a part time postion, we can accommodate to your needs. Please send resume & cover letter to reception@micentrowa.org $17.13 an hour This position is open

Job Type:

Part-time Pay:

Up to $17.13 per hour Ability to

Relocate:

Tacoma, WA 98405: Relocate before starting work (Required)

Work Location:

In person