We are looking for a friendly, energetic, and customer-focused Receptionist to join our busy collision repair team. The ideal candidate enjoys working with people, stays organized in a fast-paced environment, is able to multi- task, and provides excellent customer service both in person and over the phone.
Responsibilities:
Answer and direct incoming phone calls Greet customers and provide exceptional customer service Schedule appointments and assist with vehicle drop-offs and pickups Manage customer files and repair updates Communicate with customers regarding repair status Assist with estimates, paperwork, and general office duties Maintain a professional and organized front office environment Work with CCC collision repair software (experience preferred but not required)
Qualifications:
Previous receptionist, administrative, customer service, or office experience preferred Strong communication and interpersonal skills Comfortable using computers and learning new software Experience with CCC One software is a plus, but we are willing to train the right candidate Detail-oriented and able to multitask Reliable transportation is required Must be available to work occasional Saturdays Ability to prioritize tasks efficiently with excellent time management capabilities Demonstrated professionalism in customer service environments with a friendly demeanor Experience with calendar management, personal assistant duties, and office support functions
What We're Looking For:
Someone who is enthusiastic, dependable, professional, and genuinely enjoys helping customers. A positive attitude and willingness to learn are just as important as experience. Please only apply if you are looking for a long-term position and are a serious candidate.
To Apply:
Submit your resume and tell us why you'd be a great fit for our team.
SERIOUS INQUIRIES ONLY!
Join us in delivering exceptional service while supporting the efficient operation of our Collision Center! We value proactive individuals who thrive in dynamic environments and are committed to making every customer interaction positive. This paid position offers an opportunity to develop your administrative expertise within a vibrant team dedicated to excellence.