Front Desk Receptionist / Coordinator Bella MedSpa PLLC

• Wenatchee, WA Bella MedSpa is a medical aesthetics practice offering injectables, laser and RF microneedling, chemical peels, facials, lashes, waxing, and massage.

We're looking for a warm, organized receptionist to be the first face our clients see and help keep the front of the practice running smoothly. Client privacy and discretion are essential in this role. The right person will handle all client information with care and follow our confidentiality standards at all times. What you'll do

• Open and close the spa and maintain a clean, polished, welcoming front desk and waiting area
• Check messages, answer phones, greet clients, and create a warm, professional experience from check-in through checkout
• Book, confirm, cancel, and reschedule appointments in Vagaro
• Process payments, product sales, packages, and other checkout transactions accurately
• Review the transaction list for accuracy and prepare deposits, including handling cash
• Prepare new-client folders and intake materials for services such as Botox and Scarlet
• Keep procedure sheets and other client forms stocked, complete, organized, and properly filed
• Pull client folders for the next day's schedule
• Protect client privacy and keep confidential records secure
• Receive new retail products, enter them into the system, and price them
• Track and handle retail and office supply inventory, with ordering responsibilities growing as trust and experience develop
• Check and distribute mail
• Complete the refrigerator temperature log
• Support day-to-day spa operations so providers can stay focused on treatments
• Perform other duties as assigned What we're looking for
• Warm, friendly, and confident with clients in person and on the phone
• Exceptional discretion and a strong commitment to client privacy and confidentiality
• Polished, professional presentation appropriate for a medical spa setting
• Strong customer service, communication, organization, and time-management skills
• Reliable, detail-oriented, and able to work independently while managing several priorities
• Comfortable with scheduling software, point-of-sale systems, online booking platforms, phones, email, and basic computer tasks
• Front desk, customer service, spa, salon, medical office, or hospitality experience preferred, but we are willing to train the right person
• Bilingual Spanish is a plus
• An interest in skincare and aesthetics is a bonus Details
• Full-time employee position, 40 hours per week
• Monday-Friday, 9:00 AM-5:00 PM
• Paid 30-minute lunch break
• $18.00
• 21.00 per hour, depending on experience
• Start immediately
• 10% commission on product sales, with no quotas. We recommend products only when we believe they will genuinely benefit the client.
• Paid sick time in accordance with Washington state law
• After six months of employment: six paid holidays
• New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day, observed on weekdays
• Performance and fit reviews at three months and six months Apply through Indeed with your resume and a short note about why you would be a great fit for Bella MedSpa.

Pay:

$18.00

• $21.

00 per hour Expected hours: 40.0 per week

Experience:

Receptionist:

1 year (Preferred)

Language:

Spanish (Preferred)

Work Location:

In person