Baraboo Valley Veterinary Clinic is seeking a Veterinary Receptionist / Care Coordinator to join our team of professionals. We are an established, locally owned small animal veterinary clinic with a newly renovated facility located near the bluffs of Baraboo, Wisconsin. The team at Baraboo Valley takes pride in practicing quality medicine with an emphasis on patient care and education. Our staff is dedicated to building a strong, compassionate relationship with the community while upholding a high standard of care. The ideal candidate will have experience working in the veterinary industry and will possess exceptional customer service skills, strong computer abilities, and will be eager to learn and develop. Demonstrating care and compassion during high stress situations is also key. This role will serve as a direct liaison between the clients and the veterinarian staff. Previous veterinary experience is preferred as this role will require a solid knowledge base of vaccine protocols, common lab tests, procedures, illnesses and pet behaviors. As a Care Coordinator, you will be trained to properly and effectively answer common pet questions as well as identify possible emergency situations. We offer competitive compensation, 401K matching, Continuing Education, paid time off and flexible scheduling. Responsibilities Greet clients and patients with enthusiasm, in a timely manner Answer a multi-line phone system with professionalism Educate clients about services and products Facilitate communication between client and veterinary staff Schedule appointments Collect payment for services Maintain professionalism with clients and staff Skills Experience maintaining clear and accurate digital records Knowledge of medical terms and common procedures Problem-solving skills Excellent telephone and in person communication skills Ability to multitask in high intensity situations

Job Types:

Full-time, Part-time Pay:

From $16.00 per hour

Benefits:

401(k) matching Flexible schedule Paid time off

Work Location:

In person