About Our Practice We are a small, tight-knit, family-oriented dental practice dedicated to providing exceptional, personalized care to our patients. Our team functions like a family, and we take pride in maintaining a warm, welcoming, and collaborative work environment. We operate on a convenient 3-day workweek with 10-hour daily shifts, offering an ideal work-life balance. Position Overview We are seeking an experienced, proactive, and friendly Front Desk / Office Manager to step in and keep our practice running smoothly. As the primary point of contact for our patients and team, you will handle daily administrative operations, patient scheduling, account payments, and insurance management. Because we are a close-knit team, flexibility and a genuine willingness to help out wherever needed around the office are key to success in this role.

Key Responsibilities Patient Engagement:

Warmly greet patients, manage check-ins/check-outs, answer multi-line phones, and schedule appointments efficiently.

Account Payments & Financials:

Process patient account payments, set up payment plans, manage outstanding balances, and issue statements using Eaglesoft .

Billing & Insurance:

Submit dental claims, process pre-authorizations and post insurance payments accurately.

Office & Schedule Management:

Oversee daily administrative workflows to optimize doctor and hygiene schedules.

Practice Operations & Team Support:

Maintain patient records, manage office inventory, and keep a flexible, "all-hands-on-deck" mindset to support clinical or administrative team members as daily needs arise.

Requirements & Qualifications Experience:

Minimum 2 years of experience as a Dental Front Desk Associate or Dental Office Manager ( required ).

Software:

Hands-on proficiency with Eaglesoft dental software ( required ).

Financial Skills:

Proven experience handling patient billing, account payment processing, and collections in a dental setting.

Mindset:

Eager to learn, adaptable, and genuinely excited to pitch in wherever needed to support the team and our patients.

Communication:

Exceptional interpersonal and phone communication skills with a warm, patient-first approach. Skills Eaglesoft Software (Required) Dental Office Management (Required, 2+ years) Dental Billing & Insurance Processing Patient Financial Services & Account Payments Patient Scheduling & Multi-line Phone Operations Front Desk Operations & Administration Flexibility, Teamwork, & Eagerness to Learn Benefits & Perks Consistent 4-day weekends every week (3-day schedule with 10-hour shifts) Competitive pay tailored to your background and experience A supportive and positive workplace culture Join us in creating a welcoming environment where professionalism meets efficiency! This role is perfect for motivated individuals eager to grow their administrative skills while making a meaningful impact every day.

Pay:

$20.00 - $28.00 per hour Expected hours: 24.0 - 30.0 per week

Benefits:

Dental insurance

Work Location:

In person