About us: Back in Balance Therapeutic Massage Spa is looking for a friendly, dependable, and organized Front Desk Coordinator to join our team at our new Delafield location! We are a locally owned massage spa focused on creating a warm, relaxing experience for our clients while maintaining a positive and supportive workplace for our team.

Responsibilities:

Greet clients warmly and provide excellent customer service Answer phones, return messages, and assist clients with scheduling Check clients in and out Process payments and gift certificates Schedule and manage appointments Help clients choose services, packages, and enhancements Maintain a clean, organized, and welcoming front desk and lobby Clean and reset the salt therapy room between sessions Assist massage therapists with room cleanup when needed Help with laundry and general spa upkeep Assist with staff scheduling and day-to-day spa organization Support the owner and team with general administrative tasks

What We're Looking For:

The ideal candidate is: Friendly, professional, and comfortable talking with clients Dependable and punctual Organized and able to multitask Comfortable answering phones and using a computer Able to work independently and take initiative Detail-oriented A team player who is willing to help wherever needed Comfortable recommending services and packages to clients Shifts we are looking for: Monday through

Friday:

8:30-3:00 Monday through

Friday:

3:00-8:00

Weekends:

8:30-4:00 Join us as a Front Desk Coordinator to be the friendly face that keeps our office running smoothly! Your enthusiasm, technical skills, and dedication will make a meaningful impact on our team's success while providing you with valuable professional growth opportunities.

Pay:

$16.00 - $18.00 per hour Expected hours: 15.0 - 32.0 per week

Benefits:

Employee discount Referral program

Work Location:

In person