PRN Receptionist- evening and weekend hours

PRN Receptionist- evening and weekend hours | Willow Creek Behavioral Health | Green Bay, Wisconsin About the

Job:

•3 evenings per week, including every other weekend. 6pm-11pm •$17 and up based on education and experience The Receptionist is responsible for greeting and assisting all visitors, employees, answering the switchboard, responding to inquiries, connecting caller with appropriate party, paging overhead when appropriate, documenting incoming deliveries, processing incoming and outgoing mail and providing additional clerical support as requested. This position is onsite at the facility and is not a remote position.

Roles and Responsibilities:

ESSENTIAL FUNCTIONS

Operates switchboard, answers, transfers, and disseminates all incoming calls to appropriate people in a professional and courteous manner and takes messages. Pages individuals over the central paging system as requested and according to hospital policy. Greets, welcomes, and directs individuals entering the Hospital/Program promptly, assuring that all visitors, vendors and other guests are registered in the facility visitor's log. Provides assistance to clients and employees, such as making change, checking valuables, providing meal tickets, and providing postage as requested. Sorts and delivers incoming mail and sends outgoing mail on a timely basis. Handles facility inquiries and provide general information. Maintains petty cash fund. Receives and documents deliveries Performs cash receipt batch write-up including G/L coding. Accepts payments on patient accounts and writes receipts. Notifies facility staff of visitor's arrival. Maintains security by following established procedures including monitoring guest logbook and issuing visitor badges, if required. Performs data entry as assigned. Provides clerical support to other departments, as needed.

ADDITIONAL RESPONSIBILITIES

Complies with organizational policies, procedures, performance improvement initiatives and maintains regulatory and industry standards. Maintains regular and reliable attendance. Accepts responsibility for professional growth and development of self and attends all mandatory facility in-services and staff development activities as scheduled. Maintains professionalism and confidentiality of facility employees and clients. Performs other duties as assigned.

CULTURAL EXPECTATIONS

Honesty:

Works with integrity and fairness.

Accountability:

Promote trust, ensure responsible behavior, and contribute to team success.

Responsibility:

Accept responsibility for work product and performance.

Adaptability:

Receptive to giving and receiving feedback.

Collaboration:

Work effectively with team members, leadership and/or external sources to achieve goals.

Competence:

Strives to be the best and hold selves accountable.

Perseverance:

Meets challenges with the resolve to succeed.

Passion:

Cares about what we do, each other and who we serve.

Respect:

Honors the human dignity of everyone we work with.

Teamwork:

Succeeds, and have fun, by pulling together.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

High School diploma or equivalent required. At least one year related experience preferred. Excellent communications and interpersonal skills required. Why Willow Creek Behavioral Health?

Willow Creek Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Willow Creek Behavioral Health is an EOE. Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.