Guest Services/Receptionist

Job Description Paws and Claws is hiring friendly, guest-oriented team members! The front desk coordinator will be the first point of contact for pets & parents and will be responsible for greeting them. You'll check pets in and out of our system, update customer profiles, and accept payment for services. You'll work with friendly teammates in a supportive, happy work environment. Must include cover letter! Pay & Perks Pay from $14 - $15 per hour based on experience Career development opportunities within Paws and Claws. Duties & Responsibilities Practice superior customer service by greeting parents & dogs and consistently accepting and returning animals to delighted parents Excellent phone etiquette - answering phones promptly, professionally, and with a friendly smile Maintain an organized front desk with attention to detail while maintaining clear daily notes Make sure all pet parents know about Paws and Claws products and services Manage and maintain Parent & Pup records, documenting all required information to ensure we are meeting all the parent's requests and the pup's needs Takes initiative to ensure the lobby areas are kept clean and organized Conduct opening and closing procedures Follow standard cleaning procedures including proper use to chemicals to ensure a safe environment for animals and people Qualifications Ability to work some weekends and holidays Customer service preferred, but not required Ability to lift and carry dogs and equipment weighing up to 40 lbs.

Benefits:

401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance On-the-job training Opportunities for advancement Paid time off Paid training Vision insurance

Employee Ownership Program Work Location:

In person

Job Type:

Part-Time Pay:

$14.00 to $15.00 /hour

Pay:

$14.00 - $15.00 per hour

Work Location:

In person