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KA
Kenosha Animal Hospital
Front Desk Receptionist
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Based on Wisconsin data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$34,264 / year median in Wisconsin
+2% projected growth
Job Description
Job Summary We are looking for a dynamic and friendly Front Desk Receptionist to serve as a welcoming presence on our team. In this essential role, you will oversee front desk operations, deliver exceptional customer service, and assist with administrative tasks to ensure seamless daily activities. Your energetic approach and organizational skills will contribute to creating a positive first impression for both visitors and clients. This paid position presents an exciting opportunity to enhance your office expertise while contributing to a professional and vibrant work environment. Responsibilities Contact clients to confirm appointments Update clients regarding pricing and scheduling processes Ensure that pet and client records are maintained accurately Accept and process payments Clean and organize front office areas Warmly greet visitors, clients, and vendors to guarantee a positive first impression Manage incoming and outgoing correspondence, including emails, mail, and packages Provide customer support by addressing inquiries promptly and courteously, whether by phone or in person Maintain proper phone etiquette and ensure professional communication at all times Uphold confidentiality for sensitive information while promoting high levels of organizational productivity Qualifications Proficient in managing a multi-line phone system Excellent communication skills in person, over the phone, and through email or chat Strong attention to detail to maintain accurate records and billing statements Ability to handle stressful situations with composure and effectiveness Exceptional organizational skills with the capacity to multitask in a fast-paced environment Outstanding customer service skills, coupled with a friendly demeanor and professional phone etiquette Join our team as a Front Desk Receptionist, where your enthusiasm, technical proficiency, and organizational capabilities will enable us to deliver exceptional service while advancing your career in office administration!