Receptionist/Administrative Assistant

Overview Maintain business professionalism at the front desk in the Corporate Plant while providing administrative support to the sales team. Responsible for a multiline telephone system to answer incoming calls and direct callers to appropriate personnel. Greet and assist visitors. Excellent business verbal (pleasant telephone voice) and written communication. Perform a variety of clerical duties such as typing, data entry and schedule coordination. Results-oriented professional with strong attention to detail. Responsibilities Sales Operations Support Maintain department's Outlook shared mailbox including distribution of faxes electronically to appropriate departments. Process incoming requests for new dealer accounts by entering information into CRM. Process internal forms submitted for access to dealer portal. Maintain dealer pages for accounts who have changes status in Marketing portal. Update and maintain customer and customer contact information in company database(s). Set up new dealer accounts including Contacts and Ship To addresses. Maintain and process new Ship To addresses and changes on accounts. Process changes on Accounts including changes to Bruno's subcontractor network. Collate and mail sales correspondence Assist with troubleshooting literature requests on Bruno's Marketing portal. Perform additional duties as assigned Lobby/Front Desk Responsibilities Verbally answer incoming telephone calls on dedicated direct local phone line (not 800#), determine purpose of calls and forward to appropriate personnel or department. Answer questions about organization and provide callers with address, directions, and other information. Welcome on-site visitors with appointment, job applicants, and new hires and direct to appropriate personnel Monitor visitor access by overseeing sign in procedures. Retrieve mail from mailbox onsite, sort/distribute interoffice mail to appropriate assigned distribution areas, run mail through postage meter and take mail to mailbox. Update lobby signage Order office supplies Maintain the appearance of front lobby including over seasonal decorating and stock copier rooms

Qualifications Education and Experience:

High school diploma or equivalent One year reception or administrative experience Microsoft Office suite proficiency Proficient and accurate typing skills (50 wpm) Experience in Epicor ERP system and Salesforce CRM is a plus

Skills & Abilities:

Read, analyze, and interpret a variety of information, such as technical procedures, business correspondence, and governmental regulations furnished in written, oral or diagram form. Create business-level written correspondence and verbally present information to internal and external customers. Requires job related software skills, MS Office and the ability to operate a variety of standard office equipment.

Working Conditions/Physical Demands:

Regular office environment. Lift up to 30 pounds occasionally While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or touch; and talk or hear. The employee is occasionally required to move around.