Front Desk Coordinator

Description We are looking for an organized and customer-focused Front Desk Coordinator to join our team in Sheboygan, Wisconsin. In this long-term contract position, you will play a vital role in ensuring smooth operations at the front desk while providing exceptional service to patients and visitors. This is an excellent opportunity for individuals with strong communication skills and a knack for managing multiple tasks effectively.

Responsibilities:

• Welcome patients and visitors with a friendly and detail-oriented approach, ensuring a positive first impression.
• Coordinate appointment schedules for two clinical therapists and manage the flow of patient sessions efficiently.
• Schedule follow-up appointments and maintain accurate records of calendar availability.
• Conduct follow-up calls to patients to confirm appointments or provide additional information.
• Respond to general inquiries and assist walk-in patients with their needs.
• Operate a multi-line phone system to handle inbound calls and direct them appropriately.
• Maintain a clean, organized, and welcoming front desk area to promote a positive environment.
• Support therapists by ensuring patients are prepared and ready for their scheduled sessions. Requirements
• At least 1 year of experience in receptionist or front desk roles.
• Proficiency in managing multi-line phone systems and handling inbound calls effectively.
• Strong organizational skills with the ability to schedule and coordinate appointments seamlessly.
• Excellent interpersonal and communication skills to interact professionally with patients and staff.
• Ability to maintain a clean and welcoming environment at the front desk.
• Familiarity with concierge services and providing exceptional customer support.
• Detail-oriented with the ability to manage multiple tasks simultaneously.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .