About Silverheels Property Management:

Silverheels Property Management has proudly served the Mid-Ohio Valley for more than 20 years. As a trusted and respected property management company, we manage a diverse portfolio of residential and commercial properties throughout Ohio and West Virginia. At Silverheels, character matters . We are committed to professionalism, accountability, teamwork, and exceptional service. We are not simply looking for someone who can answer phones or perform administrative tasks. We are looking for a professional who takes ownership, follows through on commitments, contributes positively to team culture, and takes pride in serving clients and residents well. Who Thrives at

Silverheels:

The people who thrive at Silverheels serve clients and teammates with integrity , respect , kindness , and fairness . They are humble , adaptable , and willing to both give and receive feedback . They take pride in their work, pitch in where needed, and understand that no task is too small when it contributes to the success of the team. Property management is both detail-oriented and fast-paced. Successful team members can adapt quickly, manage competing priorities, and remain focused on delivering excellent service. About the

Role:

As the Front Desk Receptionist , you will be the first point of contact for residents, property owners, vendors, applicants, and visitors. Simply put, you are the first face, first voice, and first impression of Silverheels Property Management . This role plays a key part in creating a positive experience for everyone who interacts with our company while supporting the day-to-day operations of our office. The ideal candidate is friendly, organized, professional, and enjoys helping people solve problems.

Responsibilities:

Answer and direct incoming phone calls Welcome and assist office visitors Serve as the first point of contact for residents, owners, vendors, and applicants Provide excellent customer service and help resolve questions and concerns Process rental applications and communicate with applicants throughout the application process Accept and process rent payments Prepare and complete bank deposits Process incoming and outgoing mail Maintain accurate records and documentation Assist residents with general account, payment, and portal questions Support the leasing and management teams with administrative tasks Help maintain a professional, organized, and welcoming office environment Assist with special projects and other duties as assigned

Qualifications:

Strong customer service and communication skills Professional and positive attitude Excellent organizational skills and attention to detail Ability to multitask and prioritize in a fast-paced environment Dependable, punctual, and accountable Comfortable learning and using technology and software systems Ability to work independently while contributing to a team environment Valid driver's license and reliable transportation

Compensation & Benefits:

$14.00 - $15.00 per hour , based on experience Mileage reimbursement for approved business travel Paid Time Off (PTO) accrual Opportunities for growth and development within the company Apply today and tell us why you'd be a great addition to the Silverheels team.

Pay:

$14.00 - $15.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off

Work Location:

In person