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Urology Associates of Mobile

Phone Operator

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 5 weeks ago

Location: Mobile, AL (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/29/2026

Career Insights for Switchboard / Telephone Operator

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Based on Alabama data

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$33,102 / year median in Alabama

-17% projected decline

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Job Description

Phone Operator Urology Associates of Mobile Mobile, AL Job Details Full-time 1 hour ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Referral program Qualifications Phone communication Phone call screening Medical scheduling High school diploma or GED Phone triage

Full Job Description Summary of Job:

Field all incoming phone calls, document calls when appropriate, schedule appointments and task additional staff as needed.

Duties and Responsibilities:

Field all patient phone calls. For questions that can be answered, ensure detailed documentation is present in the patient record. For urgent calls, route to the appropriate staff. For all other calls, task to the proper personnel. Ensure all fielded calls that are tasked out are completed within 24 hours. Schedule all appointment requests via phone. For new patients, ensure a full registration is completed. Perform other tasks as needed or directed by the UAMPA management team.

Minimum Job Qualifications:

GED required 2 + years of relevant experience preferred

Job Requirements:

Employee must be able to communicate clearly with patients. Employee must be able to keep an organized workflow and effectively manage multiple tasks at one time. Employee must be able to be active and mobile for an eight hour period.

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Referral program Vision insurance

Work Location:

In person