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Telecom Operator (Admitting) 8hr FT Varied
Career Insights for Switchboard / Telephone Operator
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Based on California data
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What they do
A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.
$42,770 / year median in California
-9% projected decline
Job Description
KPC GLOBAL MEDICAL CENTERS INC. - 2.6
Orange, CA Job Details Full-time $23.00 - $26.95 an hour 1 hour ago Benefits AD&D insurance Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Pet insurance Qualifications Visitor query response Operator switchboards Greeting customers Working with geriatric patients Phone call screening High school diploma or GED Telephone systems Emergency communication Medical receptionist Entry levelFull Job Description SUMMARY:
The PBX Operator is responsible for answering all incoming calls made through the main switchboard, routes routine and emergency calls or pages through internal and external equipment, and implements all emergency codes, per Hospital policy. OperatesTDD, AT&T
language line and alpha paging systems. Completes required paperwork to maintain an accurate in-house census. Greets and directs all patients, visitors and physicians in a courteous and professional manner. This position reports to the Admitting Manager. The PBX Operator interacts with the following age groups: Adolescent, Adult and Geriatric.REQUIREMENTS
Minimum Education:
High School graduate or equivalent preferredMinimum Experience:
6 months experience preferredRequired License/ Certifications:
BLS (within 90 days of hire);ABM/MAB/CPI
certificate within (90 days upon hire) annual thereafterBenefits :
Medical, dental and vision coverage is provided for all full time and part time employees- Medical is 100% employer paid including dependents
- Employee Assistance Program Basic Life and AD&D 401k plan with company match Generous PTO plan
- Pet Insurance Discount Program
- Employee Discount Program
- Per diem staff ineligible