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Town & Country Resort

PBX Operator

Pay: $22/hr

Posted: 6 days ago

Location: San Diego, CA (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/6/2026

Career Insights for Switchboard / Telephone Operator

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$42,770 / year median in California

-9% projected decline

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Job Description

PBX Operator Town & Country Resort - 3.2 San Diego, CA Job Details Full-time From $22 an hour 2 hours ago Qualifications Customer communication

English Full Job Description Overview:

You will warmly and enthusiastically greet all incoming calls and assist callers with answers to their questions and ensure their calls are forwarded to their desired location. You are also an integral member of the team that handles emergency situations by acting as the communication center and dispatcher for the emergency response team. Pay Rate $22.00 #

TownandCountry Responsibilities:

Enthusiastically greet all incoming calls, knowledgeably answer questions, anticipate the callers needs, and respond promptly with your personal spirit, however busy and whatever time of day. Create memorable experiences with a fantastic, welcoming personality that can relate to guests and team members. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty. Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home. Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met. Enjoy multi-tasking at a fast pace while having an impeccable eye for detail to ensure accuracy and efficiency. Calmly and confidently communicate with and dispatch appropriate emergency personnel.

Qualifications:

Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience. Previous experience passionately providing service to others and assisting with emergency situations. People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator. Providing amazing experiences requires the ability to communicate fluently in English. A qualified applicant is a people person, who is flexible with their schedule, loves to serve others, knows how to multi-task and isn't easily flustered.