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Northside Hospital Inc.

Communication Systems Operator

Career Insights for Switchboard / Telephone Operator

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What they do

A Switchboard or Telephone Operator works for a telephone company or system to operate telephone system equipment to route incoming calls, direct internal calls, or assist customers with placing calls. Assists with connecting long distance or collect calls, or provides customers with assistance in finding a phone number or an address. May also answer customer calls at a company or organization or work for an agency that handles and routes emergency calls.

$31,478 / year median in Georgia

-10% projected decline

Explore Career

Job Description

Overview Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities Operates the telephone switchboard to relay incoming and outgoing telephone calls. Qualifications
REQUIRED
1. Six (6) months prior experience as Communications Systems Operator or Call Center, Customer Service, Switchboard, Receptionist. 2. Must have ability to maintain composure during contacts with callers. 3. Must have pleasant telephone voice, and be able to work closely with other operators.
PREFERRED
1. One (1) year hospital based experience as a Communications Systems Operator.
Work Hours:
3:00PM-11:30
PM Weekend Requirements:
Yes- Rotating Basis On-Call Requirements:
No